Frequently Asked Questions
Everything you need to know about our high-performance tech accessories.
What makes Mous cases so protective for my devices?
Our cases utilize AiroShock™ technology, a high-impact material that contains thousands of micro-air pockets which act as tiny springs to absorb and dissipate energy from drops.
Do your cases support MagSafe® and wireless charging?
Yes, many of our products are designed with integrated magnetic arrays to ensure full compatibility with MagSafe® accessories and standard Qi-certified wireless chargers.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the domestic region, while international shipping can take 7-14 business days depending on the destination.
What is your return policy for electronics accessories?
We offer a 30-day return policy for any unused products in their original packaging. Simply contact our support team to initiate a return or exchange.
Do you offer a warranty on your products?
We stand by our quality, which is why we offer a Limited Lifetime Warranty on all our phone cases and a 2-year warranty on our electronic chargers and cables.
How do I know which case size fits my phone?
You can verify your phone model in your device settings under 'About Phone'. Each product page features a dropdown menu to select the specific model that matches your device.